Privacy Policy
Privacy Policy
Effective Date: July 4, 2026
In Moms Memory (“we,” “our,” or “us”) respects the privacy of every individual who visits our website or uses our services. This Privacy Policy explains how we collect, use, and protect personal information provided by clients, visitors, and others who interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details provided through forms, consultations, or service inquiries.
- Service Information: Details shared during end-of-life planning, vigil care, grief support, or memorial service arrangements.
- Payment Information: When applicable, limited payment details processed securely through third-party payment providers.
- Technical Information: Non-identifiable data such as browser type, device information, IP address, and website usage statistics collected through cookies or analytics tools.
2. How We Use Your Information
We use collected information to:
- Provide and personalize end-of-life and grief support services
- Communicate with clients regarding appointments, updates, and service details
- Process payments and maintain accurate records
- Respond to inquiries and provide requested information
- Improve our website, services, and client experience
- Comply with legal and regulatory obligations
3. How We Protect Your Information
We implement appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Only authorized personnel have access to sensitive information, and all data is handled with confidentiality and care.
4. Sharing of Information
We do not sell, rent, or trade personal information. Information may be shared only in the following limited circumstances:
- With trusted service providers who assist in operating our business (e.g., payment processors, scheduling tools), under confidentiality agreements
- When required by law, regulation, or legal process
- With explicit consent from the client
5. Cookies and Analytics
Our website may use cookies or similar technologies to enhance user experience and analyze site performance. Visitors can adjust browser settings to refuse cookies, though some features may not function properly without them.
6. Data Retention
Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for data processing
- Request a copy of your data
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
9. Children’s Privacy
Our services are intended for adults and families. We do not knowingly collect personal information from children without parental consent.
10. Updates to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.
11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
In Moms Memory
Quad Cities, IL
Email: veronica@inmomsmemory.com
Phone: 309-501-4080
This Privacy Policy reflects our commitment to protecting the privacy and dignity of every family we serve.